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Roslyn Community Hub Feasibility Study

Completed

Mana Pacific has been engaged to conduct a feasibility study about the establishment of a community wellbeing hub in Roslyn suburb, Palmerston North, New Zealand.

This project has been requested by Palmerston North City Council, MASH Trust, Roslyn REACH, ACROSS, and The House Next Door.

The feasibility study will assess the viability of establishing a locality-based hub in Roslyn. It is anticipated the hub will bring together social, educational, and wellbeing services into a single coordinated space. By fostering collaboration among the identified providers, and creating a welcoming and accessible space, the hub aims to improve outcomes for individuals and families/whānau in the Roslyn area.

The feasibility study sets out to answer the following questions:

  1. What are the strengths, needs and aspirations of the Roslyn community? 
  2. What are the key partners and stakeholders' (mana whenua, providers, schools, youth, ethnic groups, churches and wider community) perspectives, expectations, potential contributions and concerns about a community hub in Roslyn?
  3. How can a community hub enhance the current services available in Roslyn? 
  4. What are the success factors and risks of a Roslyn community hub (for example, operational, strategic, or community risks)?
  5. Who has previously been consulted about a Roslyn community hub, and what was the nature and outcomes of these consultations? 
  6. What will be the most effective operational and governance model for the delivery of services through the Roslyn community hub?
  7. What are the spatial requirements necessary for the Roslyn community hub to function effectively and to accommodate the aspirations of the community?
  8. What are the expected outcomes for residents using the Roslyn community hub?

The approach overall is informed by Asset-Based Community Development (ABCD), participatory methods and co-design principles. Families, whānau and the community will be actively engaged in the design and development process, recognising that strong service user, family and community involvement and co-design is vital for success.

The feasibility study will have four phases:

  • Phase 1: Prepare
    • collateral development, ethics approval
  • Phase 2: Engage
    • online survey, drop-in sessions, focus groups, key informant interviews, asset-mapping, photo voice
  • Phase 3: Create
    • co-design group workshop, photo voice workshop
  • Phase 4: Share
    • photo voice exhibition, townhall feedback, written report

Insights and Impact

A summary of insights and impact will be added as the project progresses.

Status

Current, until December 2025. The team has developed a study plan and in August 2025, ethics review and approval is being sought, before we commence engagement with the community.

Research Outputs:

Roslyn Community Wellbeing Hub Feasibility Study Plan

None to date

Partners:

Our Mana Pacific team working on this study includes: Dr Tracie Mafile’o, Fa’aeafale’upolu Samuelu, Aburi (Lois) Filoa, Dan Taylor

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